Privacy Policy

Last Modified: August 8, 2023

Introduction

Zumin and our affiliates and subsidiaries (“Zumin”, “we”, or “us”) respect your privacy and are committed to protecting it by complying with this policy.

This policy describes:

  • How we collect, use, disclose, and protect the personal information of our customers and website users (“you“).
  • Describes the types of information we may collect from you or that you may provide when you visit the website www.zumin.ca/network or any landing pages or affiliated sites leading to the log-in page and post-login pages of www.network.zumin.ca (“Platform“).
  • Our practices for collecting, using, maintaining, protecting, and disclosing that information.

 

This policy applies to information we collect, use, or disclose about you:

  • On this Platform.
  • In email and other electronic messages between you and this Platform.

 

The Platform may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. If you follow a link to a third-party website or engage a third-party plugin, please note that these third parties have their own privacy policies and we do not accept any responsibility or liability for these policies. We do not control these third- party websites, and we encourage you to read the privacy policy of every website you visit.

Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, your choice is not to use our Platform. By accessing or using this Platform, you indicate that you understand, accept, and consent to the practices described in this policy. This policy may change from time to time. Your continued use of this Platform after we make changes indicates that you accept and consent to those changes, so please check the policy periodically for updates.

1. What information we collect

We collect and use several types of information from and about you, including:

Personal information, that we can reasonably use to directly or indirectly identify you, such as your name, mailing address, e-mail address, telephone number, Internet protocol (IP) address used to connect your computer to the Internet, user name or other similar identifier, billing and account information and any other identifier we may use to contact you (“personal
information“).

Payment information, if you purchase our services directly through our Platform, payment- related information, such as your credit card details is collected by our third party payment processor, Stripe, on our behalf. As a courtesy, Stripe’s privacy policy may be found here: https://stripe.com/en-ca/privacy. Alternatively, if you purchase our services using offline methods other than cash that require further details, we will collect that ourselves.

Banking information, if you apply for a Real Estate Professional-type or Affiliate-type account on our Platform, to facilitate payment of referral fees or payment for affiliate-related work on projects initiated and tracked on our Platform.

Other financial information, if you wish to apply for financing through our Platform, we will collect all your relevant financial information to assist you in obtaining financing with third-party banks, lenders or brokers either directly or via partnerships with third party aggregators for financial information.

Background check information, including the status of any applicable licenses if you apply for a Real Estate Professional-type account on our Platform, or any insurance and certificate-related information that you provide if you apply for a Affiliate-type account on our Platform.

Non-personal information, that does not directly or indirectly reveal your identity or directly relate to an identifiable individual. We may derive non-personal statistical or aggregated data from personal information. For example, we may aggregate personal information to calculate the percentage of users accessing a specific Platform feature.

Technical information, including your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, or information about your internet connection, the equipment you use to access our Platform, and usage details.

Non-personal details about your Platform interactions, including the full Uniform Resource Locators (URLs), clickstream to, through and from our Platform (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, or any phone number used to call our customer service number.

3. How we collect information

We use different methods to collect your information, including through:

Information you provide to us, for example, by filling in forms or corresponding with us by phone, email, or otherwise.

Automated technologies or interactions, as you navigate through our Platform. Information collected automatically may include usage details, IP addresses, and information collected through cookies, and other tracking technologies.

Information You Provide to Us
The information we collect directly from you on or through our Platform may include:

  • Information that you provide by filling in forms on our Platform. We may also ask you for information when you report a problem with our Platform.
  • Records and copies of your correspondence (including email addresses), if you contact us.
  • Details of transactions you carry out through our Platform and of the fulfillment of your orders.
  • You may be required to provide financial information before placing an order through our Platform.

Information We Collect Through Cookies and Other Automatic Data Collection Technologies

As you navigate through and interact with our Platform, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Platform, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Platform.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is statistical data and does not include personal information, and we may maintain it or associate it with personal information we collect in other ways. It helps us to improve our Platform and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Recognize you when you return to our Platform.

The technologies we use for this automatic data collection may include:

Cookies. “Cookies” are text files placed on your computer, to help the website, software, application or otherwise analyze how users use same. We may also use cookies to store certain information. We may use cookies for other purposes, including: to authenticate your identity, to determine if you are logged onto the Platform, for personalization, for security, or for analysis of the performance of the Platform. For instance, if you have a Affiliate-type account on our Platform, browser cookies are used to store which user type you have logged into and direct you to the appropriate login screen when you login again.

APIs. We also use Application Program Interfaces (APIs) to pass similar data to our database for similar purposes.

3. How we use your information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Platform and its contents to you.
  • To provide you with information or services that you request from us.
  • To fulfill the purposes for which you provided the information or that were described when it was collected, or any other purpose for which you provide it.
  • To carry out our obligations and enforce our rights arising from any contracts with you, including for billing and collection or to comply with legal requirements.
  • To notify you about changes to our Platform or any products or services we offer or provide though it.
  • To improve our Platform, products or services, marketing, or customer relationships and experiences.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

4. Disclosure of your information

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • If you fill in and submit an application form on our Platform to apply for financing, we may share such information with third-party banks, lenders or brokers to assist you in obtaining financing.
  • In accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Zumin Inc.’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Zumin Inc. about our customers and users is among the assets transferred.
    To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information. With your consent.

 

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Zumin Inc., our customers, or others.

5. Transferring your personal information

We may transfer personal information that we collect or that you provide as described in this policy to affiliates, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Platform improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.

6. How to control your information

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Platform may not be accessible or may not function properly. For instance, if you have a Affiliate-type account on our Platform, browser cookies are used to store which user type you have logged into and direct you to the appropriate login screen when you login again.

7. Data security

We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. This includes, but is not limited to, encryption of passwords for user accounts on our Platform, as well as the standard security protocols associated with storing data with Amazon Web Services (AWS). However, we cannot guarantee the security of your personal information transmitted to our Platform. Any transmission of personal information is at your own risk.

8. Data retention

Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Children under the age of 13

Our Platform is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Platform. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without parental consent, we will delete that information.

10. How to access and correct your information

If you have an account with our Platform, you can login to review or change the personal information associated with your account profile.

Alternatively, you may request access to or correction of your personal information in our
custody or control by contacting us with our contact details provided below (See “HOW TO CONTACT US”). Your right to access and correct your personal information is subject to applicable legal restrictions. We may request information from you in order to verify your identity before providing access or making corrections.

11. Withdrawing your consent

Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances.

To withdraw your consent, if applicable, contact us with our contact details provided below (See “HOW TO CONTACT US”). Please note that if you withdraw your consent we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision.

12. Updates to our Privacy Policy

This privacy policy is effective as of the Last Modified date written above. We may update or amend this privacy policy from time to time. The revised privacy policy will be posted on our Platform. If you provided us with your email address, we may also send you an email with a link to the revised privacy policy.

You are responsible for periodically visiting our Platform and this privacy policy to check for any changes.

13. How to contact us

If you have any questions regarding this privacy policy, or to access your information, please contact us at info@zumin.ca.